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General

Yes! Complete this short formand we'll send you a free sample of Bim Bam Boo!

We do! For any wholesale inquiries, please fill out our wholesale inquiry form here. Our team will get back to you soon!

Yes. Our products are in several grocery stores, co-ops, and zero waste stores across the nation. Check out our store locator page to find a store near you!

Ordering

Please allow 1-2 business days (excluding major holidays and weekends) for your order to be processed for shipping. After your order is shipped, you will be emailed a tracking number. We make every effort to fulfill orders as quickly as possible. Please understand we are a team of humans, working with human hands, and human brains. We aren’t perfect and are taking precautions against COVID19 at our warehouse.

Our goal is to deliver your magical TP as fast as possible. Depending on the status of your order, making changes may not be possible. We'll do our best to help you out! Please email us at help@bimbamboopaper.com.

Once you have placed your order on the website, you should receive an automated email confirming your order. Please ensure you check your ‘junk’ or 'spam' folder if you don’t receive the email. You will receive a second email once your order has shipped and is on the way to you. The email contains your tracking number. You will receive a last email once your order is completed. Please note it can take 1-2 business days for your order to process and be passed on to the shipping courier. 

We currently accept American Express, Apple Pay, Diners Club, Discover, JCB, Mastercard and Visa.

Products

Our rolls are made of FSC Certified bamboo, organically grown and harvested in China.

Bamboo is a fast growing grass, capable of growing 3 feet in 24 hours. Bamboo requires less chemical processing than tree-based tissue because its fibers are naturally antibacterial. Most importantly bamboo requires no fertilizer, little water, and regenerates after cutting–so the more its harvested, the faster it grows! Read more about the benefits of bamboo on our blog.

We manufacture our products in China. Our bamboo is harvested from a privately owned grove, located on the same grounds as our paper plant (this eliminates added carbon-costs for transportation of materials).

Historically speaking, the Chinese are bamboo pulping experts. Their use of bamboo as an alternative fiber goes back almost 5,000 years, and their lands are home to rich bamboo resources (including the fastest growing varieties). Bim Bam Boo has forged manufacturing partnerships with some of China’s best factories. Not only are they on the cutting-edge of alternative-fiber manufacturing, but they believe in humane practices for both their employees, and the earth.

Sure thing! Certifications include:


- FSC (Forest Stewardship Council) Certified for sustainably sourced fiber products

- Elemental Chlorine-Free (ECF)

- ISO 9001 (Quality Management)

- USDA Certified 100% bio-based product

Most traditional TP is not created with your health in mind and is often made with bleaching agents, formaldehyde, & some known carcinogens. Bim Bam Boo is vegan & cruelty free–we don't use harsh chemicals or fragrances. Our toxin-free formula is also hypoallergenic and lint-free.

Don't worry, our TP is still velvety smooth and gentle on sensitive skin!

It sure is! Bim Bam Boo breaks down easily in all disposal systems including composting toilets and septic. To see how it works, check out our blog post

When ordering our product online, your shipment arrives completely plastic-free. Each roll of TP is individually wrapped in tissue paper and shipped in a recyclable cardboard box. Plus, the tape is plastic-free!

Our plastic packaging (found at grocery retailers) is made out of a soft-plastic (LDPE 4) and our individually tissue-wrapped rolls are recyclable in municipalities that accept tissue paper and #4 plastics. Woo recycling!!

You betchya! We wouldn't dare cut down a new tree to make our rolls–as we say, "they're good to their core!" Feel free to recycle these cores, or checkout some of our fun up-cycling projects on Pinterest!

We use ECF (Elemental Chlorine Free) processing to whiten our tissue–it includes hydrogen peroxide as the primary compound, but also includes oxygen and chlorine dioxide. Learn more about our whitening process here

We have done testing around this and have found that Bim Bam Boo’s quality will stay intact for 5 years minimum from the purchase date. But based on our chats with researchers in the field, they believe as long as the TP is kept in a dry place outside of direct sunlight, it will not degrade or expire.

No, our product does NOT use animal-derived gelatin as a binding agent nor utilize any animal-derived ingredients.

Shipping & Returns

We ship Bim Bam Boo domestically. Shipping times depend on your location. Packages ship to the address provided in your order. If you live down the street from us in Minneapolis, you’ll get it faster than if you live in the Florida Keys. We primarily ship with USPS and UPS. They quote (but do not guarantee) 2-8 days for domestic deliveries.

Absolutely. Once your order has shipped, you will receive an email containing the tracking information. Please note it can take 1-2 business days for your order to process and be passed on to the shipping courier. 

Currently, we ship to the contiguous United States which excludes Alaska and Hawaii. We do not ship to PO boxes or APO/FPO addresses.

International shipping is not currently available for Bim Bam Boo products…but we are hard at work on that. We hope to offer our magical tree-free products to our pals outside the states in the near future.

Unfortunately, due to the nature of the product we do not offer returns.

If your order is lost or damaged, please email us at help@bimbamboopaper.com with any photos you may have and we'll make sure you're taken care of.

Talk to a human

Please email us at help@bimbamboopaper.com and our team will get back to you shortly.